# 2019 SUBARU ASCENT — FORWARD COLLISION AVOIDANCE: WARNINGS
> NHTSA complaint `2169862` · 2026-01-25 · Subaru of America, Inc.
## Severity
- **Deaths:** 0
- **Injured:** 0
- **Fire:** No
- **Crash:** Yes
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** SUBARU
- **Model:** ASCENT
- **Year:** 2019
- **Manufacturer:** Subaru of America, Inc.
- **Component:** FORWARD COLLISION AVOIDANCE: WARNINGS
- **Speed:** 8 mph
## Narrative
I leased a 2019 Subaru Ascent (VIN: [XXX] ), which is equipped with the EyeSight driver-assist system. In the Spring of 2019, while driving in a parking lot at night with low visibility and snow, the vehicle struck a pole. Despite the imminent collision, the EyeSight system failed to engage Pre-Collision Braking or provide any audible/visual warning to alert me of the obstacle. The system did not disengage or indicate it was unavailable due to weather; it simply failed to function, resulting in a collision.  Following this incident, I immediately contacted Subaru of America to report the failure. At that time, Subaru representatives denied any defect existed and stated the system was not at fault.  I have recently learned that this vehicle is part of the [XXX], et al. v. Subaru of America, Inc. class action 9[XXX]), which addresses defects in the Pre-Collision Braking and Lane Keep Assist systems.  Crucially, I was never notified of this class action or the associated defect by Subaru. I received no mail, email, or other communication alerting me to this safety risk or my eligibility for repair/reimbursement. I only discovered this information via a third-party news source after the settlement claim deadline of September 27, 2025, had passed.  Upon contacting the Settlement Administrator and Subaru of America in January 2026, I was told that because the administrative deadline has passed, no remedy is available. Subaru is effectively refusing to address a known safety defect 
---
*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*