NHTSA complaint: 2024 KIA SELTOS — STEERING
During the incident in question, the vehicleâs laneâassist system malfunctioned in a manner I have never previously experienced. As I approached an area with multiple lane markings, the system appeared to become confusedâpossibly due to lowâlight conditionsâand abruptly pulled the steering wheel with significant force. This deviation was severe enough that I temporarily lost control, causing the vehicle to drift toward the left-side ditch. When the steering suddenly released and became limp, I attempted to correct the trajectory, but the response window was too narrow to avoid impact. The vehicle struck a wooden signpost, resulting in damage to the right headlight assembly and the complete detachment of the right fog light. No laneâdeparture warnings were issued at any point. Under normal circumstances, the vehicle provides audible alerts regardless of whether lane assist is active, and I am familiar with the areas where such alerts typically occur. Additionally, the forwardâcollision warning system failed to activate, despite its usual tendency to trigger even in nonâhazard situations. This inconsistency has been present since I acquired the vehicle. Prior to this event, I had also been experiencing intermittent electrical issues. I attempted to seek service at the nearest Kia dealership; however, reaching it requires traveling through a national forest during winter conditions, which is unsafe unless absolutely necessary. I attempted to file an incident
National Highway Traffic Safety Administration — Office of Defects Investigation