# 2021 VOLKSWAGEN ATLAS — AIR BAGS
> NHTSA complaint `2171419` · 2026-01-29 · Volkswagen Group of America, Inc.
## Severity
- **Deaths:** 0
- **Injured:** 0
- **Fire:** No
- **Crash:** Yes
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** Yes
## Vehicle
- **Make:** VOLKSWAGEN
- **Model:** ATLAS
- **Year:** 2021
- **Manufacturer:** Volkswagen Group of America, Inc.
- **Component:** AIR BAGS
- **Speed:** 3 mph
## Narrative
Vehicle went in for service on the airbags. The dealer has been sent the incorrect OEM part 5 times from Volkswagen parts dealers.Volkswagen Cstomer Care sent email confirmation that the part is correct, dealer is stating part is not correct. The part delivered is a different part number than what is on the packaging. The vehicle has been in the shop since 12/8/2025. The invoice for the part the first time it was ordered is dated 12/29/2025.
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*