The contact owns a 2023 Horton Ford F-550. The contact stated that while driving at approximately 60 MPH while hauling a trailer, another vehicle had suddenly merged into the same lane, causing a front-end crash. In addition, the contact stated that the vehicle was occupied with 4 other occupants sitting in the front passenger-side seat, rear driver-side seat, rear center passenger, and rear passenger-side seat. The air bags did not deploy. In addition, the contact stated that the front driver-side door would not unlock as intended, and the driver had to exit through the window. A police report was filed. The contact did not seek medical attention; however, multiple occupants sustained unknown injuries. The vehicle was towed to the contact's residence, where it remains for further investigation. The local dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 30,000.