NHTSA complaint: 2014 BMW 335I — STEERING
SUBJECT: Catastrophic Steering Failure and Erroneous Safety Recall Notification - 2014 BMW 335i 105,000 milles INCIDENT DESCRIPTION: While driving, the vehicle completely lost steering control. The electronic steering rack disengaged due to a failure in the aluminum mounting bolts. This incident resulted in a near-fatal accident in which the vehicle almost left the road and fell into a ravine. I have 360-degree camera video showing my steering wheel locking up and me struggling to survive. If you contact me, I can provide the video evidence. TECHNICAL BASIS: This failure matches the criteria described in BMW Technical Service Bulletin TSB 01 15 16 (and the previous NHTSA recall 14V-632), regarding corrosion and shearing of the aluminum bolts of the EPS (Electronic Power Steering) system. SAFETY REPORT VIOLATION (CRITICAL): The primary concern of this investigation is a significant discrepancy in the safety reports. When checking the official NHTSA.gov portal for this specific VIN, the system shows "0 open recalls." Similarly, the BMW recall portal also shows 0 open recalls. However, a thorough search of the history through third-party vehicle audit systems reveals four ACTIVE SAFETY RECALLS that have never been addressed: Driver's Front Airbag (Takata): High risk of shrapnel. Inflatable Side Curtain Airbag: Deployment failure. Fuel Pump: Risk of sudden engine stalling. Exterior Lighting/Reflectors. DAMAGES: As a result of this mechanical failure and BMW's failure to accura
National Highway Traffic Safety Administration — Office of Defects Investigation