NHTSA complaint: 2025 TOYOTA COROLLA — SERVICE BRAKES
The contact rented a 2025 Toyota Corolla. The contact stated that while driving at unknown speeds and entering into a parking space, the contact applied the brake pedal; however, the adaptive cruise control system engaged unexpectedly, causing the vehicle to accelerate and crash into a building. The driver was unable to turn off the adaptive cruise control system. There were no reported injuries, fire, or airbag deployment. A police report was filed. The vehicle remained drivable after the incident. The contact also stated that the vehicle continued to surge forward at intersections following the crash. An unknown local dealer was contacted, where it was diagnosed and determined that reprogramming was needed. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was unknown. The VIN was not available.
National Highway Traffic Safety Administration — Office of Defects Investigation