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2024 LINCOLN NAUTILUS — UNKNOWN OR OTHER

crash · 2177579 · 2026-02-17

Vehicle

Make
LINCOLN
Model
NAUTILUS
Year
2024
Manufacturer
Ford Motor Company
Component
UNKNOWN OR OTHER

Severity

Deaths
0
Injured
0
Fire
No
Crash
Yes
Police report
No
Medical attention
No
Vehicle towed
Yes

Narrative

I am reporting a serious vehicle safety concern involving my company-leased 2024 Lincoln Nautilus Black Label. The vehicle was damaged while in the custody of the dealership (Tasca Lincoln). The damage was not minor cosmetic damage and involved replacement of a door assembly. The dealership returned the vehicle to me after repair in approximately two (2) days, but I was provided no safety documentation at all, including no written proof of what parts were installed, no proof whether the replacement door was new or used, and no documentation confirming that the vehicle was restored to factory safety standards. This vehicle contains advanced safety systems integrated into the doors and surrounding structure, including side airbags, crash sensors, wiring harnesses, blind spot monitoring, and other electronic safety systems. I requested documentation confirming that these safety systems were properly inspected, calibrated, and functioning correctly after the repair, but I was provided nothing. Because the repair involved a major door replacement and the vehicle was returned in only two days with no verification of airbag, sensor, or safety system calibration, I do not believe the vehicle is safe to operate. I have not been driving the vehicle due to fear that the airbags or crash detection systems may not function properly in an accident. I contacted both the dealership and Ford/Lincoln corporate customer service seeking assistance and safety verification, but neither provided he

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
11718455
Machine
JSON-LD · Markdown