The contact owned a 2008 Mazda Tribute. The contact stated that while driving at approximately 20 MPH and attempting to make a turn, another vehicle unexpectedly T-boned the vehicle, impacting the passenger front side. The contact and a passenger sustained minor injuries, and the passenger was taken to a local emergency room. The contact suffered a back injury and was placed on medical leave from employment due to the accident. The passenger sustained bruises and lacerations. The contact stated that the driver and side curtain deployed; however, the front passenger airbag failed to deploy. A police report was filed. The vehicle was towed and deemed a total loss. The dealer was contacted. The vehicle was not diagnosed or repaired. The dealer referred the contact to the manufacturer for further assistance. The manufacturer was made aware of the failure. The failure mileage was approximately 245,000.