NHTSA complaint: 2025 TOYOTA RAV4 HYBRID — AIR BAGS
The contact owns a 2025 Toyota Rav4 Hybrid. The contact stated that while driving 50 MPH, another vehicle driving at an unknown speed crashed into the rear passenger's side of the vehicle, causing the front driver's side of the vehicle to hit a wooden post, and the vehicle came to a stop. The wooden post was bent. The air bags failed to deploy. There was no warning light illuminated after the crash. The contact was shaking and was taken to the hospital by an ambulance. The contact underwent a CT scan and X-rays, but no issues were found. The contact sustained pain in the left leg. The contact was provided with injections and a neck brace. A police report was filed. The vehicle was towed to a tow lot. The vehicle had not yet been evaluated by the insurance company. The dealer was notified of the failure. The vehicle was diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 15,000.
National Highway Traffic Safety Administration — Office of Defects Investigation