← NHTSA complaints

2024 JEEP GRAND CHEROKEE — STEERING

crash · 2180412 · 2026-02-25

Vehicle

Make
JEEP
Model
GRAND CHEROKEE
Year
2024
Manufacturer
Chrysler (FCA US, LLC)
Component
STEERING

Severity

Deaths
0
Injured
0
Fire
No
Crash
Yes
Police report
Yes
Medical attention
No
Vehicle towed
No

Narrative

I have a 2024 Jeep Grand Cherokee that I purchased July 19, 2024.I started having operational problems with the vehicle within two months. The car was in and out of the dealership five times through Nov. 2025. Each time the problem was verified by the service department and documented as such, including an incident of the engine shutting down when entering the expressway. I filed a lemon law claim September 2025, and settled December 2025. However, no reimbursement has been received. On Feb. 15, 2026, my car shut down completely as I was exiting a belt driven car wash, resulting in crashes of two vehicles in back of me. I had no control of shifting gears to move forward.

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
11720350
Machine
JSON-LD · Markdown