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2021 MERCEDES-BENZ GLE 350 4MATIC — ENGINE

fire · 2181285 · 2026-02-27

Vehicle

Make
MERCEDES-BENZ
Model
GLE 350 4MATIC
Year
2021
Manufacturer
Mercedes-Benz USA, LLC
Component
ENGINE

Severity

Deaths
0
Injured
0
Fire
Yes
Crash
No
Police report
Yes
Medical attention
No
Vehicle towed
No

Narrative

I purchased my vehicle 2021 Mercedes-Benz GLE 350 from Mercedes Dealership in Ontario, and had it for only about 4 months before it catching on fire while parked at the doctors office. I purchased it [XXX], and it caught fire on [XXX] while at the doctors. I didn't drive much since I work from home. Primary reason for purchase was to have a working and safe vehicle to transport family to their doctor appointments. Mileage at purchase was 59982. Last mileage 60,292. Insurance currently has the vehicle at Copart in Colton while doing their investigation for the claim I filed. I have the police report and fire report as well. At the time of purchase, I asked if there was anything wrong or if any know issues with vehicle, I was reassured no issues. Reviewing the insurance CCC report, I come to find out the vehicle has 3 recalls with possibility of fire incidents. The carfax provided doesn't say that either recall issue was performed as another recall issue with the fuel pump was performed and disclosed. Beyond devastated that I have no vehicle now and that I expected this one to last much much longer. There was no indication of anything wrong with the vehicle, no warning lights nor check engine. Fire was indicated to start in engine compartment on the passengers side by the fire investigator. This incident affected 3 families. As a teacher, I find everyone's life precious and its sickening to know that my life and other lives were in danger. Had I waited 5 more minutes in the v

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
11720960
Machine
JSON-LD · Markdown