The contact owned a 2024 Lincoln Corsair. The contact stated that while driving 35-40 MPH, the contact noticed that another vehicle driving approximately 60 MPH crashed into the vehicle directly behind the contact's vehicle, and then crashed into the contact's vehicle. The contact's face hit the steering wheel. The contact stated that the seat belt restraint system only engaged after the contact's face had already hit the steering wheel. The seat belt then became significantly tight, causing the contact to experience difficulty breathing. The air bags did not deploy. The contact might have been knocked unconscious. The contact felt that her jaw had moved, and the contact's mouth was bleeding. The contact was assisted out of the seat belt and the vehicle, and the contact was taken to the hospital trauma unit by EMT. A CT scan was performed. The contact was informed that the right jaw was fractured and displaced from the nose to the end of the jaw. The contact was also informed that she had sustained a cardiac contusion as the heart muscle was damaged. The rear of the vehicle was significantly damaged. The contact could not recall whether there were warning lights illuminated after the crash. The vehicle was towed and totaled by the insurance company. A police report was filed; however, the contact stated that the police report inaccurately stated that the air bags in all three vehicles had deployed. The dealer and the manufacturer were not notified of the failure. The failure