The contact owned a 2004 Pontiac Vibe. The contact stated that the wife was driving approximately 70 MPH when suddenly the vehicle erroneously turned to the right and drove across multiple lanes of traffic before crashing into a curb and flipping over, landing back on its wheels and stopping. The Highway Patrol was called to the scene. The wife was unable to exit the vehicle due to the damage to the front driver's door from the crash. They had to be forcefully opened by the emergency personnel. During the incident, the wife sustained bruising to both hands while attempting to forcefully turn the steering wheel and regain control of the vehicle. The wife was transported to the hospital and treated. A police report was taken at the scene, and the vehicle was towed away and later deemed destroyed by the insurance company. The cause of the failure was not determined. The manufacturer and local dealer were not notified of the failure. The failure mileage was 128,000.