NHTSA complaint: 2017 GMC ACADIA — AIR BAGS
The contact owns a 2017 GMC Acadia. The contact stated that while parked at her work, she had attempted to start the vehicle and was unable. The contact had the vehicle towed to an independent mechanic who diagnosed the vehicle and determined that the fuel pump needed to be replaced. The vehicle was repaired, but the failure reoccurred. The contact had smelled the strong odor of gasoline from the front end of the vehicle. The contact stated a co-worker had looked underneath the vehicle and confirmed the leak of gasoline. The contact had taken the vehicle back to the same independent mechanic, who advised that the fuel pump had failed and needed to be replaced. The vehicle was repaired. Additionally, the contact stated that she was in a parking lot at a shopping center as she was looking for a parking spot, the driver's side air bag exploded, there was no crash. The contact said that she heard a loud "boom," and she had scrapes on her arms, hands, and face. The contact stated that her sons both had cuts and scrapes on their faces, the contact said one of her children needed stitches on his lip from the explosion. The contact stated that the police and emergency services were at the scene. The contact stated that her vehicle was towed back to her residence. The contact stated that she and her children were transported by ambulance to the emergency room. The contact stated that the police issued a report, but she was not given the report number. The manufacturer was not informed
National Highway Traffic Safety Administration — Office of Defects Investigation