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2021 KIA SORENTO — ELECTRICAL SYSTEM

crash · 2188853 · 2026-03-21

Vehicle

Make
KIA
Model
SORENTO
Year
2021
Manufacturer
Kia America, Inc.
Component
ELECTRICAL SYSTEM
Speed
40 mph

Severity

Deaths
0
Injured
0
Fire
No
Crash
Yes
Police report
Yes
Medical attention
No
Vehicle towed
Yes

Narrative

Component: Electrical System / Forward Collision-Avoidance Assist / Speedometer Incident Summary: ​I am reporting a catastrophic and uncorrected safety defect in my 2021 Kia Sorento (VIN: [XXX] ). ​Pre-Accident Attempts: Before April 2024, I repeatedly sought diagnosis for instrument cluster 'glitches.' The Kia dealer misdiagnosed this as a battery failure, charging me out-of-pocket for a replacement that did not resolve the issue. ​Collision (April 22, 2024): While driving, the instrument cluster suffered a total system crash into 'Factory Mode,' losing all telemetry. Simultaneously, the vehicle's Forward Collision-Avoidance Assist (FCA) failed to engage. Despite the vehicle being equipped with automatic emergency braking designed to detect and mitigate collisions, the system provided no warning and no autonomous braking prior to striking a deer. ​Post-Accident Failures: Following the crash, Geico Insurance funded a wiring harness replacement at a Kia facility (backed by a Geico Lifetime Warranty). However, the glitches and 'Factory Mode' errors have returned, proving the vehicle's core safety systems remain compromised. ​Safety Risk: This vehicle is non-compliant with FMVSS 101 and 127. The failure of both the speedometer and the autonomous emergency braking creates an extreme risk of further injury or death. Kia Corporate has failed to address this documented accident history. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
11726020
Machine
JSON-LD · Markdown