The contact owned a 2023 Mercedes-Benz Sprinter 2500. The contact stated that while driving at 25 MPH, the vehicle hesitated upon depression of the accelerator pedal. The contact then heard a hose burst, followed by white steam emitting from the engine. The contact then heard a second burst, and upon inspection of the vehicle, the contact discovered a fire in the engine compartment. The contact called 911, and the fire was extinguished by a local fire department. No injuries were reported, and a police report was not filed. The vehicle was towed to an independent tow yard, where it was deemed a total loss. Neither the dealer nor the manufacturer had yet been notified of the failure. The vehicle was destroyed. The failure mileage was approximately 5,000.