2026 TOYOTA CAMRY HYBRID — FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

The contact owns a 2026 Toyota Camry Hybrid. The contact stated that while driving at 10-15 MPH, the contact attempted to activate the cruise control mode system for the first time since purchasing the vehicle. The system failed to activate, and a message indicating that the cruise control was not activated was displayed. The contact attempted to activate the system a second time, and the vehicle significantly accelerated, the steering wheel and brake pedal locked up, causing the vehicle to crash through the garage door of a house and into an unoccupied parked vehicle. The air bags deployed. The vehicle automatically connected to Toyota Safety Connect, and the contact requested the assistance of police officers. There was property damage. The garage door, the front, and the rear end of the other vehicle were damaged. The contact sustained abrasion on the right arm from the air bag, and abrasion on the lower left leg. A police report was filed. The vehicle was towed to an unknown location. The vehicle was then towed to a collision repair shop, where it was totaled by the insurance company. The vehicle was then towed to Coparts. The dealer was not contacted. The manufacturer was notified of the failure, and a case was filed. The insurance company had given the manufacturer authorization to access the Event Data Recorder (EDR). The failure mileage was approximately 6,000.