The contact owned a 2018 Chevrolet Malibu. The contact stated that while her son was driving down the road at 35 MPH, he switched lanes into a blind spot and was t-boned by another vehicle traveling at the same speed. The contact stated the impact occurred on the driver's side, left front, and passenger doors, which caused the vehicle to spin out. The contact stated the passenger side then struck a light pole during the spin. The contact stated the driver's side windows were broken, and the entire passenger side of the vehicle was smashed. The contact stated that not a single air bag deployed during either impact. The contact stated no warning lights appeared on the dashboard prior to or during the incident. The contact stated a police report was filed. The vehicle was towed to a tow yard and was later moved to a body shop, where it was declared totaled. The dealer was notified of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 168,000.