NHTSA complaint: 2025 BMW I5 — SERVICE BRAKES
The contact owns a 2025 BMW I5. The contact stated that while driving at 6 MPH before dawn, the brakes became inoperable while making a left turn and a right U-turn around a van. The brake pedal was depressed to the floorboard, went up the curb, made a quick right turn to avoid a major crash, and eventually crashed into a hedge and a sign. The driver shifted to neutral, and the vehicle rolled to the second street. No warning lights illuminated. The contact sustained an injury to his shoulder, and medical attention was provided. A police report was filed. There was no fire or airbag deployment. The contact called 911. The police department went to the scene. The contact made a video of the incident. The brakes were previously replaced. The vehicle was taken to the local dealer, but was not diagnosed or repaired. The vehicle was towed to a body shop. The manufacturer was contacted, and a regional investigator was assigned. The failure mileage was approximately 16,000.
National Highway Traffic Safety Administration — Office of Defects Investigation