NHTSA complaint: 2017 TOYOTA HIGHLANDER — AIR BAGS
On April 5, 2026, my 2017 Toyota Highlander was involved in a sideâimpact (Tâbone) collision on the front & rear passenger side. I was seated in the front passenger seat. The impact was hard enough that my insurance company declared the vehicle a total loss. During the crash, I struck my head, but no airbags deployed (front, side, or curtain). The vehicle is being released to Liberty Mutual Insurance. There were no warning lamps, messages or other symptoms of the problem prior to the failure. I am concerned that the airbag/SRS system may not have functioned properly in a crash severe enough to total the vehicle and cause a head injury to a front passenger. I am requesting that NHTSA record this incident and consider whether there may be a safety defect related to side or curtain airbag nonâdeployment in this vehicle. Crash date: April 5, 2026 Approximate speed of other vehicle: [unknown] Location of impact: front passenger side (Tâbone) Result: vehicle declared total loss, head injury to front passenger, no airbag deployment.
National Highway Traffic Safety Administration — Office of Defects Investigation