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2020 RAM PROMASTER — VISIBILITY/WIPER

crash · 2197359 · 2026-04-16

Vehicle

Make
RAM
Model
PROMASTER
Year
2020
Manufacturer
Chrysler (FCA US, LLC)
Component
VISIBILITY/WIPER

Severity

Deaths
0
Injured
0
Fire
No
Crash
Yes
Police report
No
Medical attention
No
Vehicle towed
No

Narrative

Pertaining to the open recall: Manufacturer Recall Number59C NHTSA Recall Number25V-552 We had called last year when the back camera started acting up; was told there was a pending recall to release by the end of the year (Dec 2025). Called back January 2026 to see about a fix on the recall, was notified they have the recall, but there wasn't a part for the fix yet and to call back later. Called back March 2026 because the issue seems to be getting worse and the rear camera sometimes just doesn't turn on at all; and was told there was still no part yet. So was going to wait another two months before calling again. But today (April 2026) one of our drivers accidently backed into a truck, luckily all of our drivers have been hyper cautious so they weren't going very fast so there were no damages to the other vehicle. Not having a fix for the rear view camera system still, has made our drivers feel uneasy when they have to take this van out. It's definitely a huge safety issue, especially since there is no visibility to look out the rear windows. A fix for this would be greatly appreciated.

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
11731635
Machine
JSON-LD · Markdown