NHTSA complaint: 2013 FORD EDGE — ELECTRICAL SYSTEM
On Dec 11, 2025, the driverâs heated seat in my 2013 Ford Edge overheated within minutes of activation, causing first- and second-degree burns to the occupant. The vehicle was inspected on March 18, 2026 and escalated for management review, but the manufacturer failed to provide the promised follow-up by March 26, 2026, and the defect remains unresolved, posing an ongoing risk of injury. No problems prior to ever using the heated seats.
National Highway Traffic Safety Administration — Office of Defects Investigation