NHTSA complaint: 2008 AUDI A4 — AIR BAGS
The contact owns a 2008 Audi A4. The contact received an unknown recall notice related to the air bags. The contact scheduled an appointment at a dealer and had the recall serviced. The contact then stated that while idle in the parking lot of a hospital, a speeding vehicle clipped the front end, driver's side of her vehicle, which caused the entire front bumper to detach from the vehicle. The driver also hit a gate, guardrail, and utility box in the parking lot. The air bags did not deploy upon impact. The contact was then treated at the hospital for an injury to her neck and left shoulder. The contact sustains severe headaches weeks after the accident. The contact received an X-ray and had been assigned to physical therapy for the next few months. The other driver was not injured as a result of the accident. A police report was filed. The vehicle was initially towed to an independent mechanic and was later towed to a storage unit. The contact family member, who is mechanically inclined, stated that the vehicle's air bag sensors were defective. The vehicle had yet to be diagnosed or repaired by dealer. The dealer was notified of the failure and referred the contact to the manufacturer; the manufacturer gave the contact a case number. The failure mileage was approximately 140,000.
National Highway Traffic Safety Administration — Office of Defects Investigation