The contact owns a 2023 Lincoln Aviator. The contact stated while reversing, the rear-view camera did not function as intended. The contact stated that the rear-view camera display flipped the image to the front of the vehicle. In addition, the rear-view camera system did not alert the contact. The contact's vehicle crashed into a trailer. No injuries were sustained. No police report was filed. The contact vehicle sustained damage to the rear of the vehicle. The vehicle was taken to the dealer and the contact was informed that the back hatch needed to be replaced. The vehicle was being repaired. The contact later received a recall notification, NHTSA Campaign Number: 24V368000 (Back Over Prevention) however the parts were unavailable. The manufacturer was not made aware of the failure. The failure mileage was approximately 24,000.