NHTSA complaint: 2020 HYUNDAI PALISADE — ENGINE
Component: Engine / Engine and Engine Cooling Description: My 2020 Hyundai Palisade (approximately 155,856 miles) experienced a serious and dangerous engine-related failure that resulted in a vehicle fire. For approximately 8 months prior to the incident, the vehicle was consuming oil at an abnormal rate with no visible external leaks. This condition persisted without clear cause. While my [XXX] daughter was driving, the vehicle suddenly developed a new oil leak, and the engine failed without warning, leaving my daughter stranded on the roadway. Immediately following the failure, the engine compartment caught fire. There were no prior indications of an active oil leak before this sudden failure. The progression from oil consumption to catastrophic failure and fire presents a serious safety concern. This incident created a dangerous situation with risk of injury or worse, and it appears to be more than normal wear and tear. I am reporting this as a potential safety defect involving engine failure and fire risk. Mileage at time of incident: approximately 155,000 miles No prior accident or external cause contributed to the fire. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
National Highway Traffic Safety Administration — Office of Defects Investigation