The contact owned a 2021 Kia Forte. The contact stated that while driving at 45 MPH, the steering wheel locked independently, causing the vehicle to veer off the road into a construction site. The contact stated that the air bags did deploy. The contact stated that she sustained noise and neck injuries, including placenta rupture, causing early labor. Medical attention was required. The contact stated that a police report was filed. The vehicle was towed to an impound lot. The vehicle was deemed a total loss. The manufacturer was not notified of the failure. The approximate failure mileage was 150,000.