# 2019 FORD F-150 — VEHICLE SPEED CONTROL
> NHTSA complaint `2206324` · 2026-05-13 · Ford Motor Company
## Severity
- **Deaths:** 0
- **Injured:** 1
- **Fire:** No
- **Crash:** No
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** FORD
- **Model:** F-150
- **Year:** 2019
- **Manufacturer:** Ford Motor Company
- **Component:** VEHICLE SPEED CONTROL
## Narrative
1.unexpected downshift into second gear while driving - like the engine is falling - causes severe jerk and sometimes truck revs/ goes into neutral - just revs.  2. frozen tailgate latches and door latch defects   3. additionally the transmission harsh shifting when cold (safety/drivability defect):  When the vehicle is cold, the 10‑speed transmission shifts harshly, hesitates, clunks, and delays engagement. This matches Ford’s transmission TSBs for calibration and adaptive learning issues. The dealership acknowledged the shifting issue but did not perform the required calibration or TSB procedures.  The dealership refuses to document my reported symptoms or perform the TSB repairs unless the failure is happening in front of them. This prevents known defects from being repaired and leaves the vehicle in an unsafe condition. Ford Customer Service confirmed the shifting issue exists but the dealership still did not perform the calibration. ford corp customer service didnt understand and manager didn’t even know what a tsb is:/ so no help at corporate. as chuck the manager stated he didn’t know what document i was referring to and i told him the number as well ?  I contacted Ford Customer Service and a case was opened. A customer service manager named Chuck returned my call. He stated that the TSB is “not a warranty” and that the dealership “has to duplicate the condition” before Ford will authorize the repair. I explained that the tailgate freezing issue cannot 
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*