# 1997 FORD CONTOUR — SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
> NHTSA complaint `222343` · 2000-07-11 · Ford Motor Company
## Severity
- **Deaths:** 0
- **Injured:** 1
- **Fire:** No
- **Crash:** Yes
- **Police report:** Yes
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** FORD
- **Model:** CONTOUR
- **Year:** 1997
- **Manufacturer:** Ford Motor Company
- **Component:** SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
- **Speed:** 65 mph
## Narrative
WHEN I TRIED TO MAKE A SUDDEN STOP THE REAR WHEELS LOCKED, THE CAR SPUN ABOUT 90 DEGREES AND HIT A BRIDGE.AIR BAGS BOTH DEPLOYED, I WAS INJURED AND TAKEN TO A HOSPITAL.  THERE WAS A RECALL OF THIS VEHICLE FOR THIS PROBLEM IN APRIL 2000 BUT I WAS NOT SENT A RECALL NOTICE.  I RECEIVED A RECALL NOTICE ON 6-23-2000 AFTER COMPLAINING TO FORD;  FORD DID NOT FULFILL THEIR OBLIGATION TO NOTIFY ME OF THIS SAFETY RECALL.    MY COMPAINT IS TWO-FOLD:  FIRST, FORD HAS PRODUCED A DEFECTIVE PRODUCT AND IS RESPONSIBLE FOR DAMAGES CAUSED BY THIS PRODUCT, AND SECOND, FORD FAILED TO NOTIFY ME IN A TIMELY MANNER ABOUT THIS DEFECT SO THAT I COULD HAVE THE DEFECT CORRECTED.   I HAVE SUFFERED MINOR PERSONAL INJURY, VEHICLE REPAIR EXPENSES, ADDED INSURANCE PREMIUMS (FUTURE), TRIP INTERUPTION, AND LOSS OF USE OF THE VEHICLE FOR APPROXIMATELY 30 DAYS.  WHEN I CONTACTED FORD BY TELEPHONE I WAS OFFERED KIND CONVERSATION BUT NO EXPLANATION FOR THEIR NEGLIGENCE, NO OFFER TO COMPENSATE ME FOR DAMAGES, AND NO OTHER CONTACT AT FORD WHO COULD RESPOND TO MY COMPLAINT.*AK
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*