NHTSA complaint: UNKNOWN UNKNOWN1 — POWER TRAIN:AUTOMATIC TRANSMISSION
MY VAN HAD THE NOISE COME FORM ENGINE INSIDE AND TRANSMISSON FAILURE AT 40K MILES,TRANSMISSON I NOTICED FORM THE STEERING SHAKING,I HAD THE GARAGE TRY TO LOCATED THE PROBLEM AND COULDN'T FIND IT ,BECAUSE IS WON'T SHAKING ALL THE TIME AT THE BEGINNING ,AND THE PROBLEM GETTING WORST ,I HAD THREE FOUR GARAGE LOOK UP AND STILL NOT ABLE TO LOCATE THE PROBLEM FORM THE PAST TWO YEARS ,AT 10/12/1999 I HAD THE FRONT BRAKE CALIPERS BROKE DOWN(IS ONLY 60384 MILES AND NEVER HEARD ANY CAR HAD THE SAME PROBLEM AT AROUND 60K MILES)THEN I REPLACE IT ,AT THIS MOMENT I HAD TOLD THE GARAGE I HAD THE NOISE COME FORM THE ENGINE THEY TOLD ME I NEED THE TWO NEW BELTS I REPLACE TOGETHER ,BUT THE NOISE WASN'T GO AWAY ,THEN I TALKED TO THE MANAGER AT THE NEXT DAY I BROUGHT THE VAN BACK ,HE SAID THE NOISE IS COME FORM INSIDE ,I ASK HIM IS THAT UNDER FACTORY WARRANTY ,CAN I BEING BACK TO THE DEALER ,HE SAID HE DON'T THING THAT UNDER WARRANTY ,AT THIS TIME I DON'T WHERE I CAN COMPLIANT AND I DON'T KNOW WHAT IS MY RIGHT ,AFTER THAT AT 60K MILES I HAD ONE GARAGE DO THE TUNE UP FOR ME ,I DO ASK HIM TO CHECK THE STEERING SHAKING AGAIN HE SAID IS THE ENGINE MOUNT,DUE TO HE INSPECT THE VAN AT NO OTHER PROBLEM,SO WE DID CHANGE THE ENGINE MOUNT ,BUT THE SHAKING WASN'T GO AWAY ,AFTER THAT FEW MONTHS LATER FRIENDS OF MINE HE KNEW MY PROBLEM ,HE SHOW ME THE GARAGE THE HE USED ALL THE TIME ,THEN I BROUGHT THE VAN TO HIM ,AT THE BEGINNING HE COULDN'T FIND IT ,HE DO INSPECT ALL THE PARTS ,HE SAID MOST OF THE POSSIBIL
National Highway Traffic Safety Administration — Office of Defects Investigation