WHILE DRIVING 35 MPH HAD A DIRECT FRONTAL IMPACT WITH ANOTHER VEHICLE. UPON IMPACT, DRIVER'S AND PASSENGER'S AIRBAGS DID NOT DEPLOY, IT DID NOT PROTECT OCCUPANTS IN THE CRASH. DEALER AND MANUFACTURER WERE NOT WILLING TO HELP OR INVESTIGATE THE PROBLEM. NO PRIOR PROBLEMS WITH THE AIRBAG SYSTEM. *AK