NHTSA complaint: 1996 CHRYSLER LHS — SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
UPON TEST DRIVING THIS VEHICLE I NOTED TO THE SALESMAN THAT THE BRAKES FELT LIKE THEY WOUDNT STOP THE CAR -THEY SET UP AN APPOINTMENT TO CHECK THE BRAKES AND RELPACE THE HOOD SHOCKS -UPON KEEPING THE APPOINTMENT THEY REPLACED THE HOOD SHOCKS AND LET MY WIFE LEAVE W/O CHECKING THE BRAKES -A DODGE TECHNICIAN TOLD ME CHRYSLER HAS THAT NO STOP TYPE OF EFFECT WHEN THEY INSTALL VALUE LINE BRAKE PADS-THIS CONCERNS ME -WE NOW HAVE A CAR WE HAVNT MADE A PAYMENT ON YET AND NOW ITS CLOSE TO TOTALED-OTHERS I KNOW W/ THIS BODY STYLE HAS EXPERIENCED SIMILAR STOPPING PROBLEM-ALSO IT HIT HARD ENOUGH TO BRAKE THE WHEEL ASSYMBLY AND AXLE ON RIGHT FRONT AND JAMBDED BOTH PASS. DOORS AND THE RIGHT REAR QUARTER PANEL HAS TO BE CUT COMPLETELY OUT AND REPLACED AND THE AIR BAGS DID NOT EMPLOY- I BOUGHT IT USED W/LOW (43,000)MILES AND DO NOT KNOW IF THIS CAR HAS BEEN WRECKED BEFORE OR NOT, SO I ASSUME THE AIR BAGS ARE STILL ORIGINAL, THE LEATHER AROUND THE PASS. SIDE IS PEELING UP ARUND THE POCKET THE BAG SITS IN THIS DOES MAKE ME WONDER IF IT HAS BEEN REPLACED OR NOT - I AM LETTING MY INSURANCE COMPANY DEAL WITH THE DEALER IN CASE LEGAL ACTION NEEDS TO BE TAKEN-THANK YOU SO MUCH FOR YOUR TIME , ACCIDENT COULD HAVE RESULTED IN DEATHS IF IT WASNT FOR THE QUICK THINKING OF MY WIFE -TANKS AGAIN-RODNEY D. COLVIN--7/28/00--6:57PM. *AK
National Highway Traffic Safety Administration — Office of Defects Investigation