NHTSA complaint: 1999 FORD E-250 — EQUIPMENT ADAPTIVE/MOBILITY
IT WAS A HANDICAP CONVERSION PURCHASED THROUGH COACHCRAFT, IN BROWNSVILLE PAYED FOR ON FEB 5,1999.THE ACTUAL CONVERSION DONE BY VANTAGE MOBILITY IN PHOENIX AR.WAS NOT DELIVERD TILL 6-11-99 AND HAS BEEN A CONSTANT SOURCE OF PROBLEMS.THE LIFT WAS INSTALLED WRONG AND WILL NOT WORK PROPERLY OR RELIABLY FOR ME THE HANDICAPPED TO BE INDEPENDENT, THE FUEL TANK WHEN FILLED LEAKS FUME INTO THE INTERIOR CHOKING EVERYONE AND FORCING US TO EXIT THE VEHICLE TILL FUMES CLEAR, THE AIR BAG HAS WARNING ON DASH SAYING DO NOT OPERATE VEHICLE IF LIGHT FLASH'S, THE LIGHT HAS ALWAYS FLASHED AND WE'RE TOLD DON'T WORRY ABOUT IT. WE HAVE $46,000 DOLLARS INVESTED IN A VEHICLE THAT HAS SPENT MORE TIME IN THE SHOP,OVER THE PAST YEAR AND A HALF WE HAVE ACTUALLY HAD THE VEHICLE ONLY 90 DAYS TOTAL TIME AND EACH TIME WE PICK IT UP ITS LIKE IT HAS NEVER BEEN WORKED ON. VANTAGE WILL NOT ACKNOWLEGE ANY COMUNICATIONS WE'VE SENT AND COACHCRAFT HAS IGNORED OUR PROBLEM.THE LATEST PARTY LINE IS "THE PARTS ARE LOST IN THE MAIL".E
National Highway Traffic Safety Administration — Office of Defects Investigation