CONSUMER WAS TRAVELING AT APPROXIMATELY 35 MPH AND BROADSIDED VEHICLE. UPON IMPACT, DUAL AIRBAGS DID NOT DEPLOY, CAUSING SERIOUS NECK/BACK, AND SHOULDER INJURIES. ALSO, VEHICLE WAS TOTALED. MANUFACTURER CLAIMED AIRBAGS WORKED PROPERLY BY NOT DEPLOYING , THE IMPACT WAS 30 DEGREES AWAY FROM HEAD ON, AND DID NOT CREATE 17G OF FORCE IN ORDER FOR AIRBAGS TO DEPLOY. *AK