NHTSA complaint: 1999 FORD F-350 — POWER TRAIN
THE U-BOLTS FAILED, AND THE AXEL DROPPED DOWN. WE HEARD A "THUD" , AND FELT A DROPPING SENSATION. THE STEERING IMMEDIATLEY BECAME INOPERABLE, AND THE TRUCK CRASHED INTO SEVERAL BALES OF HAY. THE DRIVER'S SIDE DOOR WAS DAMAGED. WHEN I CONTACTED PARKER TOYOTA, THEY CLAIMED MY EXTENDED WARRANTY DID NOT COVER THE AXEL. I THEN PAID FOR THE REPAIRS OUT OF POCKET. LATER THE SAME DAY, I PULLED A VIN HISTORY ON THE VEHICLE, AND FOUND THAT THE ODOMETER HAD BEEN ROLLED BACK. WHEN WE PURCHASED THE TRUCK, WE WERE TOLD THAT IT WAS A TRADE IN FROM A GUY THAT BOUGHT IT AT PARKER FORD, AND TRADED IT IN TO PARKER TOYOTA. THE TRUE STORY (VERIFED BY FORD MOTORS), WAS THAT THE TRUCK CAME OUT OF TERRACE, BC. IT WENT TO AUCTION IN MAY 2000, WHERE THE ODOMETER WAS CONVERTED FROM KM TO US MILES. THEY HAVE RECORDS THAT IT WENT IN TO THE ODOMETER SHOP WITH 68,000 KM, AND CAME OUT WITH 33,100 US MILES. THIS IS A MISTAKE OF NEARLY 10,000 MILES. PARKER TOYOTA ADMITS THAT THEY ARE AT FAULT FOR THE ODOMETER FRAUD, BUT REFUSES TO DO ANYTHING ABOUT IT. WE ARE FILING SUIT AGAINST PARKER TOYOTA FOR FRAUD.*AK
National Highway Traffic Safety Administration — Office of Defects Investigation