BRAKES LIGHTLY APPLIED DUE TO SLUSH ON ROADWAY,BRAKES DID NOT WORK VEHICLE CRASHED, DRIVER SUFFERED CONCUSION AS HEAD HIT WINDSHIELD AND AIR BAGS DID NOT DEPOLY. SEAT BELT DID NOT HOLD DRIVER FIRMLY. SUBARU HOME OFFICE NOTIFIED, CHRIS, CUSTOMER SERVICE REP APPEARS NOT VERY CONCERNED AND ALMOST CALLOUS IN RESPONSE TO OUR CONCERNS. INS CO HAS ELECTED TO FURTHER INVESTIGATION THE VEHICLE. *AK