NHTSA complaint: 1997 DODGE CARAVAN — EXTERIOR LIGHTING:HEADLIGHTS
REPLACEMENT OF FAILED BULB CAUSED ABRASIONS TO HAND ACCESS DOOR IS TOO SMALL, AND A WIRING HARNESS OBSTRUCTS ACCESS TO LIGHT SOCKET. TWO BULBS SHATTERED. DEALER HAD TO DISASSEMBLE BATTERY AND ELECTRICAL BUS TO ACCESS THE LIGHT SOCKET, 30 MIN LABOR, $45 COST. DIFFICULTY OF REPLACEMENT DISCOURAGES SAFE MAINTENANCE OF LIGHTING, AND CUTS YOUR HANDS.
National Highway Traffic Safety Administration — Office of Defects Investigation