I WAS IN A HEAD ON COLLISION, HIT AT 55 MILES PER HOUR. MY AIRBAGS DID NOT DEPLOY! I SUSTAINED PERMANENT INJURIES, INCLUDING A KNEE SURGERY FROM HITTING THE DASH. RECENTLY, AND ARTICLE HIT THE PRESS ABOUT DAIMLER/CHRYSLER MINIVANS 1996-2000, AIRBAGS NOT DEPLOYING CAUSING INJURIES. WHAT DO I HAVE TO DO, TO GET SOMEONE TO LISTEN TO ME? I HAVE FILED 3 COMPLAINTS, AND LEFT MESSAGES AND HAVE YET TO SEE A COMPLAINT FILED OR A PHONE CALL RETURNED. IF I HAD DIED, THEN, MAYBE SOMEONE WOULD PAY ATTENTION TO A PROBLEM. I WOULD APPRECIATE CONFIRMATION OF THIS COMPLAINT. THANK YOU FOR YOUR TIME.*AK