NHTSA complaint: 2001 LINCOLN LS — SUSPENSION:FRONT
WHILE DRIVING ABOUT 5 MPH VEHICLE SWERVED ACROSS CENTER LANE, AND SIDE SWIPED ONCOMING TRUCK. DAMAGE WAS $ 7200. AFTER VEHICLE WAS REPAIRED STEERING WHEEL WAS OFF CENTER, ABOUT 45 DEGREES. DEALER THEN ALIGNED FRONT END. 2 WEEKS LATER, WHEEL WENT OFF CENTER OI OTHER DIRECTION BY 45 DEGREES. DEALER THEN FOUND ONE LOWER BALL JOINT MISSING. AND SAID THERE WAS A RECALL ON THAT COMPONENT. CONSUMER DID NOT GET RECALL LETTER , DALER CHECKED VIN, AND THIS VEHICLE WAS NOT AFFECTED. AFTER REPAIR WAS DONE, REPAIR BILL STATED LOWER BALL JOINT WAS LOOSE, NOT MISSING. THEN WHEEL WAS MAKING A CLICKING SOUND WHEN TURNING. DEALER THEN REPLACED CLOCK SPRING ASSEMBLY AND RESET AIRBAG. CONSUMER FELT INCIDENT WAS CAUSED BY MISSING BALL JOINT. *AK
National Highway Traffic Safety Administration — Office of Defects Investigation