CONSUMER WAS DRIVING 25 MPH WHEN SHE NOTICED SMOKE COMING FROM WINDSHIELD DEFROSTER. IT WAS HOT ENOUGH TO BURN HER FINGERS WHEN SHE TOUCHED WINDSHIELD. AFTER A COUPLE OF MINUTES, WINDSHIELD CRACKED, 3 CRACKS ABOUT 1 FOOT LONG. DEALER STATED DEFROSTER WAS FAULTY, AND NEEDED TO BE REPLACED. *AK