# 1997 NISSAN QUEST — ELECTRICAL SYSTEM:12V/24V/48V BATTERY
> **FATAL** · NHTSA complaint `301486` · 2001-07-03 · Nissan North America, Inc.
## Severity
- **Deaths:** 2
- **Injured:** 0
- **Fire:** No
- **Crash:** No
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** NISSAN
- **Model:** QUEST
- **Year:** 1997
- **Manufacturer:** Nissan North America, Inc.
- **Component:** ELECTRICAL SYSTEM:12V/24V/48V BATTERY
## Narrative
ON 6/30/01, WHEN I STARTED THE CAR IN MY HOUSE GARAGE AND HEARD A DEAFENING EXPLOSION WITH A BIG SMOKE THAT LIKE A BOMB EXPLODED. MY DAUGHTER AND I WAS SHOCKED UNCONSCIOUSLY FOR SECONDS.  AFTER CHECKING AND FOUND THAT EXPLOSION CAUSED BY BATTERY WHICH I REPLACED IN SEPT. 1999 WITH WONDRIES NISSAN.  AT THAT TIME I WAS TOLD IT HAD 4 YEARS WARRANTY.  ON 7/2/01 8:00 A.M., I CALL NISSAN (800-647-7261) AND TALKED TO MS. MENDOZN. SHE ASKED ME TO TOW MY VAN TO THE NEAREST DEALOR GUNDERSON NISSAN.  AFTER CHECKING, I WAS TOLD THE ALTERNATOR IS OVER CHARGED AND CAUSED THE BATTERY EXPLOSION.  FOR THIS KIND OF PROBLEM, NISSAN WON'T TAKE ANY RESPONSIBILITY FOR THIS INCIDENT, AND I SHOULD PAY FOR REPLACING THESE TWO DEFECTIVE PARTS.  I AM VERY ANGRY ABOUT THIS KIND OF ANSWER.  I THINK NISSAN SHOULD TAKE RESPONSIBILITY FOR THIS INCIDENT FOR FOLLOWING REASONS: 1.  I JUST GOT 60,000 MILES MAINTENANCE SERVICE WITH WONDRIES NISSAN IN THIS FEBRUARY AND THEY SHOULD FIND SOMETHING WRONG.  2. THIS IS UNNORMAL AND VERY DANGEROUS INCIDENT. IT WILL CAUSE A CAR ACCIDENT IF THIS HAPPENED ON THE FREEWAY OR CAUSE A FIRE, BECAUSE THE PARTS PROBLEMS.  3. THE CAR DESIGNER SHOULD PREDICT THIS KIND OF PROBLEM AND DESIGN THE SAFETY MEASURE.  I HOPE YOU CAN INVESTIGATE THIS INCIDENT.*AK
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*