# 2002 FORD EXPLORER — STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS
> NHTSA complaint `302062` · 2001-07-09 · Ford Motor Company
## Severity
- **Deaths:** 0
- **Injured:** 1
- **Fire:** No
- **Crash:** No
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** FORD
- **Model:** EXPLORER
- **Year:** 2002
- **Manufacturer:** Ford Motor Company
- **Component:** STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS
## Narrative
4 HOURS AFTER TAKING DELIVERY OF VEHICLE CONSUMER PARKED IT AND OPENED TAILGATE WINDOW. WINDOW EXPLODED WITH  GLASS FLYING 15 FEET.  WINDSHIELD WIPER ASSEMBLY HIT CONSUMER IN  CHEST, AND GLASS FLEW INTO  EYES. DEALER PICKED VEHICLE UP.  THEN, STATED HE COULD REPAIR VEHICLE OR REPLACE IT. CONSUMER CHOSE NEW VEHICLE. CONSUMER STILL HAS PAIN IN EYE, STILL UNDER MEDICAL ATTENTION.*AK  PISTON POPPED OFF THE WINDOW AND CAUSED GLASS TO EXPLODE, CONSUMER HAS SINCE HAD ANOTHER PIECE OF GLASS REMOVED FROM HER EYE.   *SLC  PE04045.PCO
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*