NHTSA complaint: 1999 FORD EXPEDITION — WHEELS:LUGS/NUTS/BOLTS/STUDS
TOWING BOAT WITH THE EXPEDITION. BACK LEFT REAR WHEEL RAN OFF. CONTACTED THE DEALERSHIP WHERE I PURCHASE EXPEDITION. WANTED NO PART OF WHAT I HAD TO SAY. THEY WERE CONTACTED THREE TIMES. NEXT CALLED FORD @ 1-800-392-3673. TOLD THEM I HAD BEEN MADE AWARE OF THE RECALL ON THE WHEELS/LUGS/NUTS/BOLTS. BUT I WAS INFORMED MY TRUCK WAS NOT INCLUDED IN THIS RECALL. I ASKED WHY DID MY TRUCK HAVE ALL THE SYSTOMS OF THE RECALL. 1) WHEEL RAN OFF 2) NONE OF THE REMAINING 3 WHEELS WILL NOT TORQUE DOWN TIGHT. MY TRUCK IS ALSO STILL UNDER WARRANTY BUT I WAS TOLD FORD WOULD NOT TAKE CARE OF THE PROBLEM WITHOUT A FEE. I FEEL FORD IS AT FAULT, BUT THEY DO NOT WANT TO HELP.*AK
National Highway Traffic Safety Administration — Office of Defects Investigation