NHTSA complaint: 1992 CHEVROLET SUBURBAN — POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
WHEN I BOUGHT THE TRUCK USED (85000 MLS)IT HAD A BAD FRONT END IDLER LINK AND A BAD A/C CLUTCH BEARING. NOT LONG AFTER I BOUGHT IT I HAD TO REPLACE THE ALTERNATOR. I ALSO NOTICED THAT THE BRAKES DIDN'T STOP THE VEHICLE LIKE THEY SHOULD AND I WAS SCARED TO LET MY WIFE DRIVE IT BECAUSE OF THE SPONGY BRAKES. I TOOK IT IN SEVERAL TIMES TO DIFFERENT SHOPS AND ALSO THE DEALER TO HAVE THEM LOOK AT THE BRAKES AND WAS ALWAYS TOLD THAT THE BRAKES ON THIS MODEL WERE JUST THAT WAY. I PUT NEW ROTORS AND PADS ON THE FRONT AND NEW REAR DRUMS AND SHOES AND REPEATEDLY BLED THE SYSTEM WITH SLIGHT IMPROVEMENT. IT ACTS AS THOUGH THERE IS A RESTRICTION IN THE BRAKE LINE TO BOTH FRONT AND REAR. IT ACTS AS THOUGH THEY DESIGNED THE THING NOT TO STOP QUICKLY. I UNPLUGGED THE MOTOR TO THE ABS SO THAT AT LEAST IT WOULD SQUEAL A TIRE. THE LACK OF SURE LOW SPEED STOPS HAS CAUSED 2 NEAR MISS ACCIDENTS AND 1 T BONE WHICH HAS RAISED OUR INSURANCE RATES. I HAVE LEARNED TO DRIVE THE THING ANTICIPATING STOPS AND PREBRAKING. I WENT TO THE DEALER AND JUST LIKE WITH THE WINDSHIELD WIPER CIRCUIT BOARD THAT SHORTED OUT WHEN IT GETS WET THEY TOLD ME THAT FOR MY SPECIFIC MODEL THERE WERE NO RECALLS AND THEY REFUSED TO LOOK AT IT. TO ADD INSULT TO INJURY LAST WEEK THEY SENT US A MAILER SAYING THAT THEY WOULD REPLACE MY BRAKE PEDAL WITH A DIFFERENT ONE TO GIVE ME A "BETTER FEEL". THAT WON'T DO ME MUCH GOOD IF I'M STUCK UNDER A BUS!!!!! I HAVE A VEHICLE WHICH HAS SUBSTANDARD BRAKES, WHICH WERE DESIGNED THAT WAY AND THEY
National Highway Traffic Safety Administration — Office of Defects Investigation