VEHICLE WAS DRIVEN DIRECTLY INTO A SMALL CONCRETE POST. BUMBER WAS FORCED BACK CAUSING ENGINE AND FRAME DAMAGE. DRIVER HEAD STRUCK WINDSHIELD OF VEHICLE. DRIVER (COMPLAINANT) WAS OPERATING VEHICLE IN A PARKING LOT AND HAD NOT PLACED SEAT BELT ON AT TIME OF CRASH. FACE WENT INTO WINDSHIELD BREAKING WINDSHIELD AND COMPL. NOSE. IT WAS OPINION OF POLICE, DEALERSHIP PERSONNEL, AND OTHERS THAT THE AIRBAG SHOULD HAVE DEPLOYED WITH SUCH A SEVERE FRONT END CRASH. DAIMLERCHRYSLER WAS WRITTEN TO AND A SUBJECT MET COMP AT DEALERSHIP AND TOOK COMPUTER READINGS OF VEHICLE. NO ANALYSIS WAS GIVEN TO COMPL EXCEPT FOR WRITTEN CORRESPONDANCE FROM DAIMLER CHRYSLER (A.L. GILBERT -SPECIAL INVESTIGATOR) THAT THE VEHICLE DID NOT STRIKE THE APPROPRIATE "CRUSH" AND "CRUNCH" ZONES TO OPERATE AIRBAG. WE CANNOT BELIEVE THAT A FRONT END IMPACT INTO A POLE WITH 8000 DAMAGE AND THE DRIVERS FACE HITTING AND BREAKING THE WINDSHIELD IS NOT ENOUGH OF AN IMPACT TO CAUSE THE AIRBAG TO DEPLOY. WE HAVE WRITTEN DAIMLERCHRYSLER TWICE ASKING FOR THE READINGS FROM THE COMPUTER AND NO ONE WILL RESPOND. WE ALSO STILL DO NOT KNOW IF THE AIRBAG WILL DEPLOY IF ANOTHER ACCIDENT OCCURS WITH THE FRONT END. WE WOULD ALSO BE INTERESTED IN OTHER JEEP OWNERS WITH SIMILAR EXPERIENCES AS TO HOPE AND REMEDY A POSSIBLE FATAL ACCIDENT BECAUSE OF THE AIRBAG NOT DEPLOYING ON JEEP PRODUCTS. *AK