NHTSA complaint: 2002 FORD EXPLORER — STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS
01 1 010 000/LIFTGATE GLASS BRACKET; WHILE CLOSING TAILGATE BOTH BRACKETS BROKE AND CAUSED GLASS TO FALL ONTO CONSUMER. CONSUMER SUSTAINED CUTS AND BRUISES. DEALER WAS NOTIFIED, AND GIVEN APPOINTMENT FOR REPAIRS. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION ON THIS MATTER.*AK PE04045.PCO
National Highway Traffic Safety Administration — Office of Defects Investigation