2000 CHRYSLER TOWN AND COUNTRY — SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP

FIRST FAILURE WAS ON A ROAD AT 20 MPH IN A SCHOOL ZONE ON A RAINY DAY. APPLIED PRESSURE TO THE BRAKES AND THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR WITHOUT THE CAR STOPPING. CAR ADVANCED 3-5 FEET BEFORE I REALIZED MY FOOT WAS ON THE BRAKE PEDAL AND THEY WERE NOT WORKING. I APPLIED PRESSURE TO THE BRAKES AGAIN AND THE CAR CAME TO A COMPLETE STOP. BRAKES APPEARED TO WORK AT THE NEXT COUPLE OF STOPS. PULLED INTO PARKING SPACE AND PARKED CAR. BRAKES APPEARED TO BE WORKING FINE. PULLED OUT OF PARKING SPACE. BRAKES APPEARED TO BE WORKING WHILE BACKING OUT. PROCEEDED TO INTERSECTION AT ABOUT 5 MPH. APPLIED PRESSURE TO BRAKES AND THEY DID NOT WORK. MY VEHICLE PROCEEDED INTO INTERSECTION HITTING A CAR. MY AIRBAGS DEPLOYED. MY FOOT WAS ON THE BRAKE PEDAL THE WHOLE TIME. IT HAPPENED ALL TO FAST FOR ME TO HAVE REALIZED THAT MY VEHICLES BRAKES FAILED ME AGAIN AND TO APPLY PRESSURE TO THEM AGAIN. MY CAR WAS TOTALED. I DO NOT KNOW WHAT HAPPENED TO THE OTHER PERSON'S CAR. I CALLED CHRYSLER AND THEY RETRIEVED THE CAR IN LESS THAN 24HRS. (THEY ORIGINALLY TOLD ME 2-3 WEEKS!) CHRYSLER INSPECTED MY CAR AND SENT ME A GENERIC FORM LETTER RELIEVING THEM OF RESPONSIBILTY FROM THIS ACCIDENT. THE LETTER STATED, "PER INSPECTION, THE INFORMATION AT HAND WOULD NOT PERMIT US TO ASSOCIATE THIS ACCIDENT WITH A MANUFACTURING OR ASSEMBLY ERROR." THEY NEVER MENTIONED WHAT THEY CHECKED OR HOW THEY INSPECTED THE VEHICLE. NO WHERE IN THE LETTER WAS ABS BRAKES MENTIONED. *AK