VEHICLE WAS GOING 25-30MPH AND ANOTHER VEHICLE COMING NORTH TRIED TO MAKE A LEFT TURN AND THE TWO VEHICLES COLLIDED. CONSUMERS VEHICLE WAS HIT HEAD-ON. AIR BAGS DID NOT DEPLOY. CONSUMER HAD NECK/ SHOULDERS/ KNEES AND BACK INJURIES, CONSUMER WAS CURRENTLY TRYING TO CONTACT FORD TO FIND OUT WHY AIR BAGS DID NOT DEPLOY.*AK *SLC