WHILE TRAVELING APPROXIMATELY 30 MPH REAR-ENDED ANOTHER VEHICLE. DURING THIS CRASH, BOTH DRIVER'S AND PASSENGER'S RESTRAINT BELTS FAILED TO LOCK AND PROPERLY SECURE THE OCCUPANTS. VEHICLE HAD NOT BEEN EXAMINED BY DEALERSHIP OR INSURANCE COMPANY. *NOTE: PASSENGER HAS EXPERIENCED BACK PAIN SINCE THIS INCIDENT HAPPENED. PLEASE PROVIDE ANY ADDITIONAL INFORMATION / ATTACHMENTS.*AK