# 1997 LINCOLN TOWN CAR — SUSPENSION:FRONT
> NHTSA complaint `326705` · 2001-12-16 · Ford Motor Company
## Severity
- **Deaths:** 0
- **Injured:** 0
- **Fire:** No
- **Crash:** Yes
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** LINCOLN
- **Model:** TOWN CAR
- **Year:** 1997
- **Manufacturer:** Ford Motor Company
- **Component:** SUSPENSION:FRONT
- **Speed:** 5 mph
## Narrative
ON DECEMBER 14, 2001, WHILE PARKING MY CAR WITH MY GRANDDAUGHTER BUCKLED IN HER CAR SEAT IN THE BACK, I SUDDENLY HEARD A LOUD CRASHING SOUND AND FELT THE JOLT OF THE ENTIRE RIGHT SIDE OF MY CAR COLLAPSING. I IMMEDIATELY REMOVED MYSELF AND MY GRANDDAUGHTER FROM THE CAR ONLY TO SEE THAT THE SUSPENSION ON THE RIGHT SIDE OF THE CAR HAD SIMPLY FALLEN OFF.  AS A MECHANIC IN MY YOUNGER YEARS IT WAS VERY OBVIOUS THAT MY GRAND DAUGHTER AND I WOULD HAVE BEEN SEVERELY INJURED-EVEN KILLED- HAD THIS OCCURRED ON THE HIGHWAY.  THERE WERE NO WARNING SIGNS AT ALL.  IN OVER 50 YEARS AS A SAFE DRIVER AND OPERATING A VARIETY OF TRUCKS AND AUTOMOBILES, I HAVE NEVER BEFORE ENCOUNTERED SUCH A DEFECT WITH SUCH HIGH POTENTIAL FOR LETHALITY.  THE DEALER HAS ALREADY INSULTED MY INTELLIGENCE BY TRYING TO MINIMIZE THE SIGNIFICANCE OF SUCH A DEFECT AND SUGGEST THAT I WOULD PAY FOR THE DAMAGE AND FEEL COMFORTABLE EVER DRIVING THIS VEHICLE AGAIN.  PLEASE INVESTIGATE AS SOON AS POSSIBLE.  THE LINCOLN TOWNCAR TENDS TO BE VERY POPULAR AMONGST OLDER/ELDERLY ADULTS WHO MAY NOT HAVE THE RESOURCES TO CONFRONT ANY ATTEMPTS TO COVERUP/CONCEAL THE MAGNITUDE OF THIS PROBLEM.  PLEASE CALL ME ANY TIME FOR ANY FURTHER CLARIFICATIONS.  THANK YOU
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*