CONSUMER WAS SITTING IN LINE TO PAY HER TOW FEE. AFTERWARDS SHE STOPPED IN LINE TO LET ANOTHER VEHICLE GET IN FRONT OF HER. AND WITHOUT PRIOR WARNING, A TRACTOR TRAILER HIT CONSUMER'S VEHICLE. UPON IMPACT, DRIVER'S SIDE SEAT BROKE AND TWISTED AND THEW HER BETWEEN PASSENGER'S SEAT. DEALERSHIP WAS AWARE OF PROBLEM.*AK